Our DwellingLIVE access control system continues to be successfully used by most Grandezza residents. However, some residents are still calling the gatehouse directly to register their guests.
To help our gatehouse staff and ensure faster, more accurate visitor processing, we ask that you please register your guests using one of the following preferred methods instead of calling the gatehouse:
- The DwellingLIVE mobile app on your smartphone
- The DwellingLIVE website on your computer
- The Guest Registration System by phone (for those unable to use the app or website)
If you need to use the Guest Registration System, please follow these simple steps:
- Call 239-986-8627 or 888-994-4117.
- When prompted, clearly state the following information:
- Name: Say your visitor’s name (e.g., “Perfect AC Systems”).
- Date: Say the date (e.g., “September 21”).
- Time: You do not need to specify a time.
- Number of days: State how long the pass should be valid (e.g., “one day” or “two days”).
- Press # when you are finished and then hang up.
Please keep your message brief. The DwellingLIVE system automatically recognizes your phone number and saves the voice message in your account. When your visitor arrives, the gate officer will retrieve the information from your account and issue a pass accordingly.
Thank you for helping us keep Grandezza’s access control system running efficiently and securely.
