We recently provided instructions on the two simple methods available for pre-registering guests and vendors. Those instructions also may be found in this edition of the Grandezza Gazzette. Unfortunately, we continue to experience daily instances of unregistered visitors, which causes significant delays at the gatehouse—particularly when large vehicles are forced to use the resident lane.
Living in a restricted-access community requires vetting all visitors to ensure they are authorized to enter Grandezza. Please understand that when guests are not registered in advance, it creates the very delays you experience. Gate officers are performing their required duties and are not intentionally delaying anyone.
Furthermore, recent reviews of gatehouse video recordings have shown unacceptable behavior by some residents, including verbal abuse, excessive horn blowing, and the intimidation of staff. This conduct is entirely inappropriate for our community.
Please ensure all guests are registered in advance and maintain a professional and respectful demeanor toward our gate personnel.
