As we approach the end of our current 10-year Comcast Internet and TV contract the Grandezza Bulk Cable Services Committee has interviewed five service providers, and received proposals from three. Following considerable analysis and extensive negotiations, the committee’s recommendation to sign a new contract with Comcast has been approved by the Master Board and becomes effective January 1, 2026.
WHY COMCAST WAS SELECTED
Financial Advantages
• Over $1.2 million over 10 years in savings over the lead competitor, and over $4 million in 10-year savings had we continued our current Comcast contract which escalates annually.
• Greater contract flexibility: Comcast’s 9-year term from expiration of our current contract allows renegotiation of technology and fees after 2033, 3 years prior to contract expiration. Switching to the lead competitor would have committed us through 2038.
• Reduced cost to you, our residents. The new contract will allow the Master Board to reduce our current assessment and stabilize cost increases for the future. The TV and Internet services will be provided at less than 25% of the cost of the equivalent services at retail.
• Future flexibility: Bulk TV, if approved by the Master Board, can be dropped by the community or individuals starting January 1, 2030.
Service & Installation
• No new infrastructure disruption or home rewiring needed.
• Seamless transition for residents—no need to learn new systems.
• Improved reliability with Comcast’s upgraded equipment.
Features & Resident Benefits
• TV & Internet Equipment: No need to change-out current equipment.
• Portable Viewing: Xfinity Stream app with FireStick enables seasonal residents in the USA to discontinue their TV service “up north” for a substantial savings.
• Mobile Service Savings: Some 200 Grandezza residents with Xfinity Mobile service avoid a $25/month per line fee, saving up to $600/year for a family of two.
• Continuity of Email and Landline Phone Service: Keep your @comcast.net email address and Landline Phone service without disruption.
Customer Support Enhancements
• Faster Support: Direct access to live agent with minimal automated menu.
• Dedicated Technical Service: Comcast will assign additional technician availability specifically for Grandezza.
The committee’s decision reflects careful consideration of cost, service quality, and long-term flexibility. No action is required on your behalf. The new contract will automatically supersede the existing contract on January 1, 2026.
Thank you for your support.
Grandezza Bulk Cable Services Committee
Peter Dersley, Jim Alderfer, Sarah Hartman, Mickey Wheeler, Joe Flowers.
