Grandezza is a limited access community and access is powered by dwellingLIVE. Guest Passes for entrance are valid only at the Main Gate.
A dwellingLIVE tutorial can be found on the home page of grandezzamaster.com. The tutorial provides instructions to access dwellingLIVE and manage your visitor information on your computer or smart phone.
dwellingLIVE provides many useful features, including: • Managing your visitor information from your computer or smartphone
• Sending an e-pass directly to your visitor.
• Visitors can scan the e-pass barcode at the main gate right hand resident lane to gain entry and not wait in line for the gate attendant to print a pass
• Receiving a Text or Email when your visitors arrive, if you enable that feature
• Providing a faster, easier to use facility for Residents, Visitors, Trade, and Security
We encourage you to use the dwellingLIVE app, or by accessing your account on your computer, but if you are unable to do so, you can use the Voice Message system:
Instructions to use the Access Control Voice Message system:
Call 239-986-8627 or 888-994-4117 and if asked to do so, enter your PIN number. You will be prompted to confirm your home address and announce the following information for your visitor:
• Name: (Say the name of your visitor – example “Perfect AC Systems”)
• Date: (Say the date – example, “September 21”)
• Time: (You do not need to state the time)
• Number of days: (say the number of days – example “one day”, or “2 days, etc”
• Press pound when you are finished: (press # on your phone and wait for the call to be automatically disconnected before hanging up).
The dwellingLIVE voice system should recognize your phone number and will place the voice recording in your online account file. When your visitor arrives, the gate attendant will access your online account and will listen to your voice message and will issue a pass to your visitor.
You should add all of your phone numbers to your dwellingLIVE account. By doing this the system will recognize any of your phone numbers when you call to schedule visitor access.
We ask for your cooperation to either use the dwellingLIVE app on your smart phone or by accessing your account on your computer, or by using the voice system feature.
Please do not call the gate attendant to request visitor access as it is no longer necessary and will free up the attendant to more efficiently grant visitors access to Grandezza. For assistance or if you experience problems, send a note to Cheryl McFarland at cmcfarland@ vestapropertyservices.com.
RESIDENT NOTICE – ENTRY GATE ACCESS
Please advise all contractors and visitors that access to the community is only allowed at the main gate located on Ben Hill Griffin Parkway. Most GPS applications will direct drivers to the entrance gates at Savona and the maintenance area on Corkscrew Road. Unauthorized vehicles attempting to enter the community at these gates causes backup for the residents and in some cases we have experienced damage to the gate equipment.
Your attention to this request is appreciated and will facilitate entrance to the community by contractors and visitors.
Grandezza Master Property Owners Association
